Questions & answers

Frankfurt 2027: June 5-6 | Messe Frankfurt, Hall 1
Düsseldorf 2027: December 11-12 | Messe Düsseldorf, Hall 8b
Both shows open Saturday & Sunday. Trading Nights take place the Friday before each event.

Please register at https://my.ticket.io/ using the email address you originally used to purchase the ticket. Once you have successfully registered and logged in, you can download all your purchased tickets there.

Frankfurt 2027: Tickets are already available.
Düsseldorf 2027: Tickets are already available.
We recommend booking early - especially for Early Access and Table tickets.

Yes, as long as the show is not sold out. While visitor tickets are still available in our online shop, you can also buy them at the door on the day. Once a show is sold out online, there are no tickets left at the entrance either.

Everything is digital: right after payment your ticket arrives as a PDF and for your phone wallet. The QR code on your phone is enough at the door - nothing has to be printed. We are completely digital, so there is no paper ticket and nothing gets posted.

Doors open at 10:00 AM for regular visitors.
Early Access tickets: Entry from 9:00 AM.
Collectors‘ tables: Setup from 8:00 AM.
Commercial tables: Setup from 7:00 AM.
Show closes at 6:00 PM.

Frankfurt 2027: Friday, June 4, 2027 - 6:00 PM
Düsseldorf 2027: tba

The Trading Night runs until midnight at the latest.

Every CARDMADNESS ticket holder (visitor or table holder) has the opportunity to secure one free Trading Night ticket once registration opens.

Tickets are strictly limited and distributed on a first come, first serve basis. We announce the registration launch via email and social media shortly before the event.

Please note:
A regular event ticket alone does not automatically grant access to the Trading Night. A separate Trading Night ticket is required.

Yes. Both venues offer public parking areas nearby (signposted). Local parking fees apply.

Yes - bags and suitcases are allowed.
Please note: Security may perform random bag checks.

Yes - depending on the location:

Düsseldorf: Digital lockers are available inside and outside the venue. You can safely store your bags, jackets, and other belongings during the event.
Frankfurt: A staffed cloakroom will be provided near the entrance area for convenient storage.

Please note: Availability is limited - we recommend arriving early if you plan to use these services.

Absolutely. Both venues are barrier-free and fully accessible. Please contact us if you need help.

Yes! When ordering a visitor ticket, free tickets for children up to 12 years of age can be added to your order at checkout.
You must register your child at the accreditation desk and pick up a wristband for them there.

Strollers / pushchairs are allowed inside the venue.

Parents or legal guardians remain fully responsible for supervision during the event.

Holders of an Early Access Ticket may bring children under the age of 13 with them free of charge starting at 9:00 AM. This does not apply to Rookie Ticket holders; they require a separate Early Access Ticket.

Yes, minors may attend the event without parents or guardians. However, responsibility and duty of supervision remain entirely with the parents or legal guardians.

Unfortunately, no pets are allowed inside - except for certified service animals.

Most exhibitors accept cash and electronic payment (card readers). However, some vendors prefer cash only. We recommend having both options available.

Both venues offer a variety of food & beverage options on site.
Visitors may bring personal food and drinks for individual consumption (up to 0.5L per person).
Large quantities and stockpiling are not permitted.

Yes - both venues are near major hotel zones.
Check out our updated hotel list here.

An evening dedicated to trading: tables, collectors and cards, before the show weekend even starts. Food and drinks are available all evening. Bring your binders, some top loaders and a pen.

Fill out our partner request form. We’ll get in touch to explore booth options, branding integrations & more.

Logo placements and official branding integrations are reserved for confirmed partners and sponsor packages.

Yes - you’re welcome to take photos and videos for private or social use.
However, please respect other guests‘ privacy. For professional filming or content production, you’ll need a media pass.

Media applications open closer to the event. You’ll find the application form via our press & media page. Creators, vloggers, and press teams are welcome! Submitting a creator or media application does not automatically guarantee accreditation or collaboration.
Applications are reviewed individually based on relevance, content quality, activity and overall fit for the CARDMADNESS community.
Follower count alone does not guarantee approval.